{"id":27784,"date":"2017-05-04T14:58:52","date_gmt":"2017-05-04T19:58:52","guid":{"rendered":"https:\/\/www.groupesomac.com\/warranty-policy"},"modified":"2020-02-03T10:41:48","modified_gmt":"2020-02-03T15:41:48","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.groupesomac.com\/en\/warranty-policy","title":{"rendered":"warranty policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;100px||100px|&#8221; custom_padding_tablet=&#8221;||0px|&#8221; custom_padding_phone=&#8221;||0px|&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221;][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Texte&#8221; _builder_version=&#8221;3.27.4&#8243; header_font=&#8221;||||&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;|100px||100px&#8221; custom_padding_tablet=&#8221;|0px||0px&#8221; custom_padding_phone=&#8221;|0px||0px&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; use_border_color=&#8221;off&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<h1>Solto warranty policy<\/h1>\n<p>The warranty offered by Groupe Somac Inc. applies exclusively to the purchaser and is non-transferable.<\/p>\n<h2>Warranty<\/h2>\n<ul>\n<li>A one (1)-year limited warranty on installation is offered when this installation is done by our teams or by an authorized agent.<\/li>\n<li>Aluminum materials and manufacturing defect: 10 years<\/li>\n<li>Paint finish: 3 years<\/li>\n<li>Polycarbonate: 10-year warranty offered by Galina, the manufacturer \u2013 see warranty<\/li>\n<li>Windows: 10-year warranty offered by the manufacturer, CWS \u2013 see warranty<\/li>\n<\/ul>\n<h2>Exclusions<\/h2>\n<ul>\n<li>The warranty applies strictly to the purchaser and is non-transferable.<\/li>\n<li>Damage resulting from fire, chemicals, smoke, air pollution or a natural disaster<\/li>\n<li>Damage resulting from misuse or by improper maintenance<\/li>\n<li>Canvas \/\/ Cover tears or breakage<\/li>\n<li>Discolouring<\/li>\n<li>Labour charges to honour the warranty<\/li>\n<\/ul>\n<h2>Claims<\/h2>\n<p> Any claim is to be made in writing or by email to <a href=\"mailto:service@groupesomac.com\">service@groupesomac.com<\/a>\u00a0and must include proof of purchase (invoice). Assessment charges may apply. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;||100px|&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221;][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;Want more information on our products?&#8221; button_url=&#8221;\/en\/information-request-form&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Contact us&#8221; _builder_version=&#8221;3.16&#8243; header_font=&#8221;Open Sans Light||||&#8221; header_font_size=&#8221;30px&#8221; body_font=&#8221;Open Sans Light||||&#8221; body_font_size=&#8221;18px&#8221; use_background_color=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; background_layout=&#8221;light&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_width=&#8221;1px&#8221; border_style=&#8221;solid&#8221; button_border_color_hover=&#8221;#0c71c3&#8243; button_letter_spacing_hover=&#8221;0&#8243; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;on&#8221; button_border_color__hover=&#8221;#0c71c3&#8243; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;0&#8243; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;]Or simply ask a few questions about our company?[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>Solto warranty policy The warranty offered by Groupe Somac Inc. applies exclusively to the purchaser and is non-transferable. Warranty A one (1)-year limited warranty on installation is offered when this installation is done by our teams or by an authorized agent. Aluminum materials and manufacturing defect: 10 years Paint finish: 3 years Polycarbonate: 10-year warranty offered by Galina, the manufacturer \u2013 see warranty Windows: 10-year warranty offered by the manufacturer, CWS \u2013 see warranty Exclusions The warranty applies strictly to the purchaser and is non-transferable. Damage resulting from fire, chemicals, smoke, air pollution or a natural disaster Damage resulting from misuse or by improper maintenance Canvas \/\/ Cover tears or breakage Discolouring Labour charges to honour the warranty Claims Any claim is to be made in writing or by email to service@groupesomac.com\u00a0and must include proof of purchase (invoice). Assessment charges may apply. Or simply ask a few questions about our company?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1500,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-27784","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/pages\/27784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/comments?post=27784"}],"version-history":[{"count":0,"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/pages\/27784\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.groupesomac.com\/en\/wp-json\/wp\/v2\/media?parent=27784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}