Due to the current COVID-19 situation, we have implemented a safety protocol.
We will receive you in our showroom by appointment only.

Please make an appointment by email or by phone at 450-508-4400.

Thank you for supporting local businesses!

We are closed for the holidays from December 23 to Jan. 14
We look forward to seeing you again in 2021!

Solto warranty policy

The warranty offered by Groupe Somac Inc. applies exclusively to the purchaser and is non-transferable.

Warranty

  • A one (1)-year limited warranty on installation is offered when this installation is done by our teams or by an authorized agent.
  • Aluminum materials and manufacturing defect: 10 years
  • Paint finish: 3 years
  • Polycarbonate: 10-year warranty offered by Galina, the manufacturer – see warranty
  • Windows: 10-year warranty offered by the manufacturer, CWS – see warranty

Exclusions

  • The warranty applies strictly to the purchaser and is non-transferable.
  • Damage resulting from fire, chemicals, smoke, air pollution or a natural disaster
  • Damage resulting from misuse or by improper maintenance
  • Canvas // Cover tears or breakage
  • Discolouring
  • Labour charges to honour the warranty

Claims

Any claim is to be made in writing or by email to service@groupesomac.com and must include proof of purchase (invoice). Assessment charges may apply.

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