Solto warranty policy

The warranty offered by Groupe Somac Inc. applies exclusively to the purchaser and is non-transferable.

Warranty

  • A one (1)-year limited warranty on installation is offered when this installation is done by our teams or by an authorized agent.
  • Aluminum materials and manufacturing defect: 10 years
  • Paint finish: 3 years
  • Polycarbonate: 10-year warranty offered by Galina, the manufacturer – see warranty
  • Windows: 10-year warranty offered by the manufacturer, CWS – see warranty

Exclusions

  • The warranty applies strictly to the purchaser and is non-transferable.
  • Damage resulting from fire, chemicals, smoke, air pollution or a natural disaster
  • Damage resulting from misuse or by improper maintenance
  • Canvas // Cover tears or breakage
  • Discolouring
  • Labour charges to honour the warranty

Claims

Any claim is to be made in writing or by email to service@groupesomac.com and must include proof of purchase (invoice). Assessment charges may apply.

Want more information on our products?

Or simply ask a few questions about our company?

We proudly offer you products designed at our Mirabel, Québec plant.

TO REACH US

450 508-4400
1-833-508-4404 (toll free)
info@groupesomac.com
18300 Rue J A Bombardier,
Mirabel, Québec, J7J 0H5
Exit 31 off Autoroute 15 North

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